Comments on: Getting bugs done http://www.squarefree.com/2009/04/20/getting-bugs-done/ Jesse Ruderman on Firefox, security, and more Fri, 09 Sep 2011 05:56:55 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Jesse Ruderman http://www.squarefree.com/2009/04/20/getting-bugs-done/comment-page-1/#comment-5350 Jesse Ruderman Wed, 29 Apr 2009 19:42:53 +0000 http://www.squarefree.com/?p=450#comment-5350 I linked to this blog post in mozilla.dev.planning, and a discussion started there as well. http://groups.google.com/group/mozilla.dev.planning/browse_thread/thread/aa627caed996d9bc I linked to this blog post in mozilla.dev.planning, and a discussion started there as well.

http://groups.google.com/group/mozilla.dev.planning/browse_thread/thread/aa627caed996d9bc

]]> By: Max Kanat-Alexander http://www.squarefree.com/2009/04/20/getting-bugs-done/comment-page-1/#comment-5310 Max Kanat-Alexander Wed, 22 Apr 2009 11:58:59 +0000 http://www.squarefree.com/?p=450#comment-5310 Yeah, no, this could be a good idea. We could experiment with it after we upgrade to Bugzilla 3.4, if you can convince IT and the rest of Engineering. -Max Yeah, no, this could be a good idea. We could experiment with it after we upgrade to Bugzilla 3.4, if you can convince IT and the rest of Engineering.

-Max

]]> By: Ray Kiddy http://www.squarefree.com/2009/04/20/getting-bugs-done/comment-page-1/#comment-5305 Ray Kiddy Tue, 21 Apr 2009 17:22:13 +0000 http://www.squarefree.com/?p=450#comment-5305 You should not ignore the social aspects of this. I certainly bloodied my nose on this when I proposed exactly the same thing a few years ago. It seemed then that a commercial software house is much better at determining who the DRI for some needed action is and making that stick. The Mozilla community really seems to like things to be a little looser than that. I have gotten to the point where I set up a rule engine alongside Bugzilla that points to bugs in the database. It really helps to be able to form a logical inferences, inferences which may relate to othjer inferences in different ways, and test a set of bugs against that inference. Trying to be creative with the whiteboard and such was just getting old. It is arguable that Bugzilla should be a system, with different front-ends for entering different kinds of bugs and different apps for analyses. A start could be made on this by creating special purpose web apps alongside Bugzilla, and see what refactoring is needed, but the database would have to be more accessible than it is. You should not ignore the social aspects of this. I certainly bloodied my nose on this when I proposed exactly the same thing a few years ago. It seemed then that a commercial software house is much better at determining who the DRI for some needed action is and making that stick. The Mozilla community really seems to like things to be a little looser than that.

I have gotten to the point where I set up a rule engine alongside Bugzilla that points to bugs in the database. It really helps to be able to form a logical inferences, inferences which may relate to othjer inferences in different ways, and test a set of bugs against that inference. Trying to be creative with the whiteboard and such was just getting old.

It is arguable that Bugzilla should be a system, with different front-ends for entering different kinds of bugs and different apps for analyses. A start could be made on this by creating special purpose web apps alongside Bugzilla, and see what refactoring is needed, but the database would have to be more accessible than it is.

]]> By: Fred http://www.squarefree.com/2009/04/20/getting-bugs-done/comment-page-1/#comment-5304 Fred Tue, 21 Apr 2009 07:08:54 +0000 http://www.squarefree.com/?p=450#comment-5304 This is a great idea! This is a great idea!

]]> By: Jesse Ruderman http://www.squarefree.com/2009/04/20/getting-bugs-done/comment-page-1/#comment-5301 Jesse Ruderman Tue, 21 Apr 2009 00:20:10 +0000 http://www.squarefree.com/?p=450#comment-5301 The table is examples. I'd want Bugzilla to nudge users toward using consistent terminology, and make it easy to select the most common actions (perhaps based on the just-finished one), but allow free-form text in that field as well. People hardly use the Status field now because the Status field is useless. This new field would save time by reducing the need for writing boring comments and jumping between fields. The table is examples. I’d want Bugzilla to nudge users toward using consistent terminology, and make it easy to select the most common actions (perhaps based on the just-finished one), but allow free-form text in that field as well.

People hardly use the Status field now because the Status field is useless. This new field would save time by reducing the need for writing boring comments and jumping between fields.

]]> By: Max Kanat-Alexander http://www.squarefree.com/2009/04/20/getting-bugs-done/comment-page-1/#comment-5300 Max Kanat-Alexander Tue, 21 Apr 2009 00:14:10 +0000 http://www.squarefree.com/?p=450#comment-5300 Are you proposing that table as the literal set of values for next-action? People hardly use the Status field now, do you expect that they'd actually set a field with that many options? Though granted, you're right about it eliminating the keywords, and a certain set of people do use those. -Max Are you proposing that table as the literal set of values for next-action?

People hardly use the Status field now, do you expect that they’d actually set a field with that many options? Though granted, you’re right about it eliminating the keywords, and a certain set of people do use those.

-Max

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